Privacy Policy

Privacy Policy

Introduction

At http://englewood-online-therapy-therapy.denvermentalhealthcare.com, we are dedicated to maintaining a secure and private environment for all our users. This Privacy Policy outlines how we handle personal data and ensures compliance with various international privacy laws, including but not limited to: Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s Uniform Consumer Protection Act (UCPA), Connecticut’s Consumer Tracking Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, services, and products offered under the brand Englewood Online Therapy Therapy (‘Englewood’, ‘we’, ‘us’). It is important to note that this policy does not extend to external platforms, apps, or services linked from our site, as these have their own privacy policies which should be reviewed by users.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • Using any of our applications and services as an authorized user.
  • Visiting our websites that reference this Privacy Statement.
  • Engaging with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. This includes:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data needed for processing transactions, including credit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account details and financial records associated with our services.
  4. Purchase Information: Records of products or services purchased from us, including order history and transaction details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and improve performance.
  6. Location Data: Information about your geographical location when you interact with our apps or websites.
  7. Feedback: Comments, suggestions, and reviews you provide to help us improve our services.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in via these accounts for seamless access.
  9. Product Information: Details about products or services of interest that you interact with on our platform.

We collect this data through direct user input, interactions with our services, and automated technologies like cookies. Additionally, third-party sources may contribute personal data, adhering to their respective privacy policies.

Cookies

Englewood Online Therapy Therapy uses cookies to enhance user experience and gather analytics. Cookies are categorized as Strictly Necessary (essential for website functionality), Preferences (personalizing content and settings), and Analytics (tracking website usage). Users can manage non-essential cookie preferences through our Cookie Manager, allowing them to control their privacy choices.

Retention and Deletion

We retain personal data based on legal requirements and the original purpose of collection. Once these purposes are fulfilled, we securely delete or anonymize the data to protect user privacy.

Security Measures

To safeguard your personal data, we implement robust organizational and technical security measures. This includes encrypted communication channels and engagement with secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 18 (or a higher age limit as required by local laws). If you believe we have collected such information, please reach out to our privacy team for appropriate action.

Your Rights

Depending on your location, you are entitled to various rights regarding your personal data:

  • Access and Rectification: Request access to or correction of your stored data.
  • Erasure and Restriction: Ask for the deletion of unnecessary data or limit its use.
  • Portability: Receive your personal data in a structured format for transfer to another service provider.
  • Objection and Non-Discrimination: Object to data processing and be free from unfair discrimination based on your choices.
  • Appeals/Complaints: File complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact us using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page, ensuring transparency with our users.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding data handling, please contact us:

  • Email: contact@englewood-online-therapy-therapy.denvermentalhealthcare.com
  • Address: [Provide physical address]